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Part II in the Series: Win/Win Negotiation vs. Positional Bargaining During negotiations, participants function under a set of assumptions. These assumptions are around the participants, […]
Part I in the Series: Win/Win Negotiation vs. Positional Bargaining While not every person is required to participate in high stakes negotiation, there are times […]
As you may already know, this has been one of the worst years in recent history for the common cold and the flu. Germs are […]
It is widely known that getting online reviews can help your business. Your client’s comments about your business on review sites can make or break […]
No one likes to waste time. This includes your customers and prospects who are trying to locate the correct person or department in your […]
Benefits of Using Live Chat on Your Website Finding communication tools that are helpful and not harmful is a daunting task for the small business […]
Turnover. It happens. Staff can come and go with normal attrition, and sometimes will leave because of an internal issue, theirs or yours. But when […]
If you think that bullying, also known as workplace harassment, doesn’t exist in your business, you are fooling yourself. Businesses of all sizes experience varying […]
The Most (Least?) Wonderful Time of the Year Besides giving performance reviews, preparing for budget season is the least favorite task of small business owners […]
Here we are again, back to school time. School buses, backpacks, early bedtimes. Most of us either see this time of year as sad or […]