Business Writing Skills are Important
Writing takes all forms. You may think of writing as novels, screenplays, and poetry, but in the business world, writing is a skill and an […]
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Team Building Part 2 – You Second
Review Last month, we briefly touched on some team building basics and how a leader emotionally invests in their teams. In Part 2, we will […]
Begin to Win, Part III
Win/Win Negotiation vs. Positional Bargaining Unless you are a professional negotiator for a large firm or the government, you probably have not had much training […]
Begin to Win, Part II in Win/Win Negotiation vs. Positional Bargaining
Part II in the Series: Win/Win Negotiation vs. Positional Bargaining During negotiations, participants function under a set of assumptions. These assumptions are around the participants, […]
Begin to Win, Part I in Win/Win Negotiation vs. Positional Bargaining
Part I in the Series: Win/Win Negotiation vs. Positional Bargaining While not every person is required to participate in high stakes negotiation, there are times […]
Spring “Fever”: Seasonal Sickness in the Workplace
As you may already know, this has been one of the worst years in recent history for the common cold and the flu. Germs are […]
Asking for Online Reviews
It is widely known that getting online reviews can help your business. Your client’s comments about your business on review sites can make or break […]
Make the Best Impression with a Call Center Service
No one likes to waste time. This includes your customers and prospects who are trying to locate the correct person or department in your […]
Using Live Chat to Improve Your Customer Experience and Increase Sales
Benefits of Using Live Chat on Your Website Finding communication tools that are helpful and not harmful is a daunting task for the small business […]
Taking Care of Key Employees
Turnover. It happens. Staff can come and go with normal attrition, and sometimes will leave because of an internal issue, theirs or yours. But when […]