Prospect Profiling
Prospect Profiling- Good Idea or Bad Idea What is prospect profiling? There is a lot to be said about profiling these days, especially in the […]
Sales
Sales
We Live Chat, Do You?
The back to school season got us thinking about what it was like to get back to school after a long summer off. Some of […]
Business Writing Skills are Important
Writing takes all forms. You may think of writing as novels, screenplays, and poetry, but in the business world, writing is a skill and an […]
Begin to Win, Part II in Win/Win Negotiation vs. Positional Bargaining
Part II in the Series: Win/Win Negotiation vs. Positional Bargaining During negotiations, participants function under a set of assumptions. These assumptions are around the participants, […]
Begin to Win, Part I in Win/Win Negotiation vs. Positional Bargaining
Part I in the Series: Win/Win Negotiation vs. Positional Bargaining While not every person is required to participate in high stakes negotiation, there are times […]
Make the Best Impression with a Call Center Service
No one likes to waste time. This includes your customers and prospects who are trying to locate the correct person or department in your […]
Using Live Chat to Improve Your Customer Experience and Increase Sales
Benefits of Using Live Chat on Your Website Finding communication tools that are helpful and not harmful is a daunting task for the small business […]
Preparing for Budget Season for a Service Based Business
The Most (Least?) Wonderful Time of the Year Besides giving performance reviews, preparing for budget season is the least favorite task of small business owners […]
The Needs of Today’s Workforce
The Same Yet Completely Different A major mistake employers make is to try to understand what makes people different. Spending resources on trying to make […]
Do You Know What a Good Sales Person Look Like?
Identifying a good sales person may be harder than you think. To the inexperienced business owner, hiring a sales person may seem like an easy […]