We Live Chat, Do You?
The back to school season got us thinking about what it was like to get back to school after a long summer off. Some of […]
Sales
Sales
Business Writing Skills are Important
Writing takes all forms. You may think of writing as novels, screenplays, and poetry, but in the business world, writing is a skill and an […]
Begin to Win, Part II in Win/Win Negotiation vs. Positional Bargaining
Part II in the Series: Win/Win Negotiation vs. Positional Bargaining During negotiations, participants function under a set of assumptions. These assumptions are around the participants, […]
Begin to Win, Part I in Win/Win Negotiation vs. Positional Bargaining
Part I in the Series: Win/Win Negotiation vs. Positional Bargaining While not every person is required to participate in high stakes negotiation, there are times […]
Make the Best Impression with a Call Center Service
No one likes to waste time. This includes your customers and prospects who are trying to locate the correct person or department in your […]
Using Live Chat to Improve Your Customer Experience and Increase Sales
Benefits of Using Live Chat on Your Website Finding communication tools that are helpful and not harmful is a daunting task for the small business […]
Preparing for Budget Season for a Service Based Business
The Most (Least?) Wonderful Time of the Year Besides giving performance reviews, preparing for budget season is the least favorite task of small business owners […]
The Needs of Today’s Workforce
The Same Yet Completely Different A major mistake employers make is to try to understand what makes people different. Spending resources on trying to make […]
Do You Know What a Good Sales Person Look Like?
Identifying a good sales person may be harder than you think. To the inexperienced business owner, hiring a sales person may seem like an easy […]
Allbound Marketing, Inbound Marketing, or Outbound Marketing
What is Allbound Marketing? For decades, outbound sales was the primary source of bringing leads into an organization. Traditional advertising methods coupled with cold calling […]