Begin to Win, Part III
Win/Win Negotiation vs. Positional Bargaining Unless you are a professional negotiator for a large firm or the government, you probably have not had much training […]
Sales Person
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Begin to Win, Part I in Win/Win Negotiation vs. Positional Bargaining
Part I in the Series: Win/Win Negotiation vs. Positional Bargaining While not every person is required to participate in high stakes negotiation, there are times […]
Make the Best Impression with a Call Center Service
No one likes to waste time. This includes your customers and prospects who are trying to locate the correct person or department in your […]
Using Live Chat to Improve Your Customer Experience and Increase Sales
Benefits of Using Live Chat on Your Website Finding communication tools that are helpful and not harmful is a daunting task for the small business […]
The Needs of Today’s Workforce
The Same Yet Completely Different A major mistake employers make is to try to understand what makes people different. Spending resources on trying to make […]
Do You Know What a Good Sales Person Look Like?
Identifying a good sales person may be harder than you think. To the inexperienced business owner, hiring a sales person may seem like an easy […]
How Live Chat Improves Customer Service
Live Chat: If You Can’t be Simple, be Helpful When was the last time you used a live chat feature on a website? I have […]
Do You Really Have Time to Sell?
As the owner of a company, you may have considered whether or not you really have time to sell and build your business. Maybe you […]
Strategic Planning Success for 2018
The Key to Achieving Your Goals in (Pick a Year, Any Year) is Strategic Planning Newsflash: It’s January. If you are just now sitting down […]
7 Competitive Advantages of Outsourcing Inside Sales
When Going Outside to Develop Your Inside Sales is the Best Move Regardless of what industry you’re in, in today’s competitive market, whoever closes the […]