Customer Experience Management – CXM
In previous blogs, we covered an overview of CRM and CXM as well as an in-depth review of CRM Customer Experience Management. In this post, […]
client retention
client retention
Customer Relationship Management – CRM
In our last post, we discussed an overview of customer relationship management and customer experience management. In this post, we will take a more detailed […]
Prospect Profiling
Prospect Profiling- Good Idea or Bad Idea What is prospect profiling? There is a lot to be said about profiling these days, especially in the […]
Asking for Online Reviews
It is widely known that getting online reviews can help your business. Your client’s comments about your business on review sites can make or break […]