Make the Best Impression with a Call Center Service
No one likes to waste time. This includes your customers and prospects who are trying to locate the correct person or department in your […]
Chameleon Blog
Using Live Chat to Improve Your Customer Experience and Increase Sales
Benefits of Using Live Chat on Your Website Finding communication tools that are helpful and not harmful is a daunting task for the small business […]
Taking Care of Key Employees
Turnover. It happens. Staff can come and go with normal attrition, and sometimes will leave because of an internal issue, theirs or yours. But when […]
How Do You Handle Bullying in the Workplace?
If you think that bullying, also known as workplace harassment, doesn’t exist in your business, you are fooling yourself. Businesses of all sizes experience varying […]
Preparing for Budget Season for a Service Based Business
The Most (Least?) Wonderful Time of the Year Besides giving performance reviews, preparing for budget season is the least favorite task of small business owners […]
Why Back to School Means Back to Business
Here we are again, back to school time. School buses, backpacks, early bedtimes. Most of us either see this time of year as sad or […]
The Needs of Today’s Workforce
The Same Yet Completely Different A major mistake employers make is to try to understand what makes people different. Spending resources on trying to make […]
Do You Know What a Good Sales Person Look Like?
Identifying a good sales person may be harder than you think. To the inexperienced business owner, hiring a sales person may seem like an easy […]
Allbound Marketing, Inbound Marketing, or Outbound Marketing
What is Allbound Marketing? For decades, outbound sales was the primary source of bringing leads into an organization. Traditional advertising methods coupled with cold calling […]
How Market Research Determines New Product Success
You have invested countless hours into building your business. Things are going well. You have connected with the right clients, your sales force is humming […]